Privacy Policy

Boise Party Rentals, LLC ("Boise Party Rentals," "we," "us," or "our") operates https://boisepartyco.com and the associated order management platform. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website or services, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information — name, email address, phone number, and mailing address when you request a quote, place an order, or create an account.
• Event details — event date, location, and rental items you request.
• Payment information — collected and processed securely by our payment processor; we do not store full card numbers.
• Communications — messages you send us via email, phone, or web forms.

We also collect limited technical data automatically (IP address, browser type, pages visited) via standard server logs and cookies to keep the site functional.

2. How We Use Your Information

• Process and fulfill rental orders and quotes
• Communicate with you about your reservation, delivery, and pickup
• Send SMS order notifications and updates (see Section 4)
• Respond to inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

• With service providers who help us operate our business (payment processors, delivery logistics, email/SMS platforms) under confidentiality agreements
• When required by law, subpoena, or court order
• To protect the rights, property, or safety of Boise Party Rentals or others

4. SMS / Text Messaging

We use SMS (text message) to send order confirmations, booking updates, delivery reminders, and other service-related notifications.

Opt-In

By providing your mobile phone number and checking the SMS consent box during checkout or in your account settings, you expressly consent to receive text messages from Boise Party Rentals at the number provided. Consent is not a condition of purchase.

Message Frequency

Message frequency varies based on your order activity. You may receive messages when an order is created, confirmed, updated, out for delivery, or requires attention.

Message & Data Rates

Message and data rates may apply. Check with your mobile carrier for details on your plan.

Opt-Out

To stop receiving SMS messages, reply STOP to any message we send. You will receive one final confirmation text and no further messages. You can also contact us at info@boisepartyco.com to opt out.

Help

Reply HELP to any message for support, or contact us at (208) 306-3079 or info@boisepartyco.com.

No Mobile Information Sharing

Mobile phone numbers and SMS consent information collected by Boise Party Rentals will not be shared with, sold to, or used by third parties for their own marketing purposes. This information is used solely to deliver the service notifications described above.

5. Cookies

Our website uses cookies and similar technologies to maintain your session, remember your cart, and analyze site traffic. You can disable cookies in your browser settings, but some site features may not function correctly without them.

6. Data Retention

We retain your personal information for as long as needed to provide our services and fulfill our legal obligations. Order and transaction records are retained for a minimum of seven years for accounting and tax purposes. You may request deletion of your account and associated data at any time by contacting us.

7. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date. Continued use of our services after changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or your personal information: